Why outsource with GPG

For any organization that chooses nearshore support their principal goal is to focus on core activities while achieving operational efficiencies and economies of scale from their service provider.

Here are 10 Key Attributes that GPG Rates Highly On:

1. Flexibility
Quick adjustments to the number of hours
and the number of professionals, required by
organizational needs (depending on seasonal factors);
2. Experience
10 plus years of supporting clients, representing numerous industries and engagement requirements;
3. Cost
Highly competitive prices
and utilization value.
Customer’s operating cost reduction by up to 70%;
4. Quality
Identical or even superior quality compared to Western Europe, since this type of activity attracts only qualified and motivated people in this region, with high skills levels in the spoken foreign languages;
5. Loyalty
Most of our clients have been with us for years: Argus de la Presse, Auxipress, Easy Fairs,
Promodentaire, Gas Natural Fenosa, Orange, L’Oréal, Axiatel, Telecom Italia, etc;
6. Proactive and Responsive
Rapid implementation of projects
(minimal set-up time), thereby
minimizing initial project investments;
7. Reliability
Solid technology enhanced back-office
administration operations;
8. Capable Infrastructure
Effective bandwidth at affordable prices, coupled with
optimum speed, that can be efficiently conjoined with your
organization’s CRM support requirements;
9. Proximity
Relocation of your organization’s non core support
operations to a nearby country, thereby reducing
traveling costs and benefiting from the region’s closer
cultural compatibility;
10. Uberization
Set-up of a virtual contact center to link freelance workers and customers,
who wish to bypass traditional intermediaries.

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