+373 68 366 144 [email protected]
What is integrity in the workplace?

What is integrity in the workplace?

Most of us have heard the term before, but what is the meaning of integrity in the workplace? What does workplace integrity look like in practice? Integrity in the workplace comes in many forms, but above all refers to having upstanding character traits and work...
Now’s the Right Time to Outsource Social Media Monitoring

Now’s the Right Time to Outsource Social Media Monitoring

Fans are growing. The likes are pouring in, videos are shared in huge numbers and tweets are catching new fans across the globe. As a result, brands need to create specific social media strategies to connect with their customers. One of the biggest advantages is that...
Roll Up Your Sleeves and Become Relevant to Your Customers

Roll Up Your Sleeves and Become Relevant to Your Customers

You’re not going to succeed through manufacturing, distribution or information power—those have all been commoditized. If you want to succeed, roll up your sleeves and do the work of building your customer experience. Don’t become irrelevant to your customers, which...
15 Top Marketing Trends To Keep An Eye On In 2021

15 Top Marketing Trends To Keep An Eye On In 2021

How well an agency capitalizes on marketing trends can make or break it, so keeping an eye on the latest is essential to get ahead of the competition. From simpler strategies, such as influencer and micro-influencer marketing, to larger, more complex methods, such as...
Data Mining Outsourcing: How Can Your Business Benefit From It?

Data Mining Outsourcing: How Can Your Business Benefit From It?

Outsourcing is one of the best ways to run a company in 2021. Given that you can find almost any product or service through your web browser, there is no need to do things in-house. Furthermore, the quality of services like data mining is usually high. Even though...
In-house vs. Outsourced Data Management: Which is Right for You?

In-house vs. Outsourced Data Management: Which is Right for You?

Did you know that 65% of people’s job titles change every year? That number is staggering, but if you’re an investment sales professional, it probably doesn’t come as too much of a surprise to you. One of the hardest parts of any sales person’s job is...
The Benefits of Providing Multilingual Customer Service

The Benefits of Providing Multilingual Customer Service

Today, more businesses are allocating resources to improve customer experience. And rightly so. In Statista’s 2018 survey among U.S. customers, 44 percent of respondents stopped doing business with a company because of poor client support. And according...
Don’t Be a Hero: Outsource Your Online Presence

Don’t Be a Hero: Outsource Your Online Presence

  Note: This article is written for established companies who are looking to grow their business and reach new customers online. If you’re a freelancer or start-up, you may find it beneficial to start small and grow your own online presence. The learning...
Is your business ready for a customer support BPO?

Is your business ready for a customer support BPO?

Customer support Business Process Outsourcing (BPO) is growing; by 2027, the market size is expected to reach 30.4 billion dollars. And for good reason— BPOs benefit companies looking not only to grow, but scale. Scaling allows companies to grow in a way that’s...
14 Reasons Why CRM Is Important For Every Business In 2021

14 Reasons Why CRM Is Important For Every Business In 2021

One of the most crucial aspects of business throughout the history of business has been customer relationship. It is not just in this digital age that customer relationships are relevant. The importance of CRM cannot be overstated. There are many reasons why we...