How to Be a Transparent Leader (and Why)
Studies show that 57% of employees who quit their jobs are fleeing a bad leader. Another 32% are seriously considering quitting because of their manager. Are your people ready to quit you? Sadly, the old-school authoritarian method is still common despite decades of...
Project Management Outsourcing
Companies that have taken on very difficult projects usually find themselves in a stalemate. If internal human resources cannot perfectly manage the projects there is always one very important question that comes to mind. Should they consider outsourcing the company’s...
The Hazards of a “Nice” Company Culture
Have you ever attended a meeting that wasn’t the meeting? Everyone was pleasant and agreeable in the room, but then filed off to engage in back-channel conversations and hold kangaroo courts. This kind of charade is one of the many symptoms of a “nice” culture. But...
The Entrepreneur’s Key to Success: Do what you love. Outsource the rest!
When it comes to your business, you’ve perfected wearing many hats and having to be the one who gets everything done. As an entrepreneur or small business owner, you’ve invested lots of time working in your business, to get it to where it is today. But, the question...
12 Ecommerce Site Search Best Practices
Site search is one of the most important yet most overlooked functions of any ecommerce site. Test these twelve design best practices to help improve your on-site conversions. It is rare to find a website manager who fully appreciates the importance of ecommerce site...
The Elements of an Effective Prospecting Email
Emails, especially when we’re on the receiving end, can seem like throwaways. We scroll through quickly just to move them from an unread to a read, or immediately trash without reading. Or, we ignore them altogether and pretend they never happened. We all have that...
How Convenience Is Marking a New Wave in the Service Industry
Now is the time to analyze if your business processes are convenient to your customer, and what needs to be done to bring more ease-of-use. Convenience matters to consumers more than ever. After many months spent primarily at home, consumers have grown used to the...
Mid-Market Companies Will Lead The Next Wave Of Innovation. Are You Ready?
The pandemic forced accelerated transformation and midsize companies now have a tremendous opportunity to ride that momentum and secure market expansion opportunities—but that means taking some uncomfortable risks. Typically, you don’t look to mid-market companies to...