Our Story – a multilingual contact center, offering the ultimate cost-effective B2B solutions since 2007.
CALL CENTER SERVICES
Multilingual Inbound and Outbound Call Center Services :
- Customer Support Service
- Chat Management
BPO & KPO NEARSHORING
Our services include Data Entry, Information Processing, Web and Social Media Monitoring projects as well as handling any type of BPO or KPO Campaigns :
- BPO & KPO
- Data Entry
- Media Monitoring
- Accounting and Payroll Outsourcing
We fully support your requirements with our experienced and professional multilingual teams :
- Web Content Moderation
- Community Management
- Online Reviews (Writing reviews)
Do what you love. Outsource the rest!
GPG is specialized in offshore outsourcing and providing a wide range of Call Center, BPO and KPO solutions
As a leading outsourcing partner and having provided Call Center and BPO/KPO services for over 15 years, GPG has had the opportunity to successfully work with the largest European companies as well as international SMEs and SMIs.
GPG offers services in most European languages and focuses on being able to offer this MULTILINGUALISM to our Clients and allow them to manage their multilingual files from a single provider.
GPG has flexibility in its DNA to adjust its services to the needs of its Clients, whether in relation to languages(MULITILINGUISM), schedules (24/7/365), the number of operators (SCALABILITY) or the requested services.
Firstly GPG ensures the safety and security of our staff on our various sites, as well as IT and legal security for our Clients, in particular, GPG has updated its processes to comply with all GDPR regulations.
Let’s work on your successful
Are you our next partner?
Then here are some of the many benefits you can expect from working with us:
- Solid experience in providing near-shoring support since 2007
- Multi-channel & multilingual services
- Effective management models and processes
- High quality management approach
- Qualified labor force
- Low HR & operational costs
- Cultural proximity to European countries
Cut down costs! Our services are of the highest quality allowing your organization to focus on its core mission.
Let us help you thrive, without compromising your budget!
Why outsource with GPG ?
For any organization that chooses nearshore support their principal goal is to focus on core activities while achieving operational efficiencies and economies of scale from their service provider. We guarantee to unlock your company’s potential and help you spread your wings to infinite possibilities.
Quality outsourcing is all GPG is about!
Multilingual Contact Center
Our philosophy includes “excellence in customer service by focusing on details”. Our goal is to become our client’s trusted partner, for long term engagements. GPG is able to cope with large volume multilingual workloads, at scales that augment a competitive advantage for our clients.
We're here to make your life easier
GPG’s main facility is located in Chisinau, Republic of Moldova, and we are expanding into a wider region of Southeast Europe and the Balkans as well as to the Philippines and Cameroon in response to our Clients’ needs and requests.
75 Alba Iulia str., unit V, office 8,
Chisinau, Republic of Moldova, MD2071
+373 68 366 144