Global phoning group

Unlock your company’s potential

Spread your wings to infinite possibilities

Our Services

CALL CENTER SERVICES

Multilingual Inbound and Outbound Call Center Services :

  • Inbound
  • Outbound
  • Custumer Support Service 
  • Chat Management 
Help Desk - Tech Support
BPO & KPO NEARSHORING

Coverage of BPO or information processing, data entry, document management and dematerialization, as well as handling any type of BPO or KPO campaigns :

  • BPO & KPO
  • Data Entry
  • Media Monitoring
  • Accounting Outsource
Back-office
WEB AGENCY

We fully support your requirements with our experienced and professional multilingual teams :

  • Web Content Moderation
  • Community Management
  • Online Reviews (Writing reviews)

A fast-growing company, since 2017

GPG is specialized in offshore outsourcing and providing a wide range of Call Center, BPO and KPO solutions

GPG is a premier call center and business services provider. We combine Eastern Europe’s efficient infrastructure, including highly educated human resources with leading technologies and industry best practices.

For over 10 years, our multinational clients have benefited from our 300+ professionals, who supported their needs, with over 10 languages produced from two of the region’s most dynamic and cost effective cities. 

GPG manages both Inbound and Outbound calls, lead generation, inbound marketing support, as well as provides  captive Business and Administrative  Process Outsourcing Support.

Our Contact Center meets its clients’ requirements, by providing attractive solutions for calls management, in several languages, and also ensuring security and daily reliability through advanced technology and skilled operators.

Let’s work together for your online success

When partnering with GPG, here are only some of the many advantages you will benefit from:

  • Solid experience in providing near-shoring support since 2007
  • Multi-channel & multilingual services
  • Effective management models and processes
  • High quality management approach
  • Qualified labor force
  • Low HR & operational costs
  • Cultural proximity to European countries

Cut down costs! Our services are of the highest quality allowing your organization to focus on its core mission. Let us help you thrive, without compromising your budget!

GPG offers its clients flexibility in its support processes so that our services are tailored to their needs. We take the time to thoroughly understand target audiences before recommending delivery options that are enhanced by our extensive experience in the industry.
Our partners - GPG Call-Center

Why outsource with GPG ?

For any organization that chooses nearshore support their principal goal is to focus on core activities while achieving operational efficiencies and economies of scale from their service provider. We guarantee to unlock your company’s potential and help you spread your wings to infinite possibilities. Quality outsourcing is all GPG is about!

Multilingual contact center

Our philosophy includes “excellence in customer service by focusing on details”. Our goal is to become our client’s trusted partner, for long term engagements. GPG is able to cope with large volume multilingual workloads, at scales that augment a competitive advantage for our clients. 

We are ready to serve you

GPG’s main facility is located in Chisinau, Republic of Moldova, and we are expanding into a wider region of Southeast Europe and the Balkans, in response to our clients’ needs and requests.

Address

75 Alba Iulia str., unit V, suit 8,
Chisinau, Republic of Moldova, MD2071

Phone

+373 22 588 969

Our partners