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☁ How Weather Affects Productivity ☁

☁ How Weather Affects Productivity ☁

Want to Get That Project Done? Pray for Rain 🌧   I don’t know about you, but I feel definitely feel a strong weather influence on the way I work. Living in the Pacific Northwest, I get my fair share of gloomy days—thankfully tempered with a few spectacularly...
5 Outsourcing Success Stories

5 Outsourcing Success Stories

As work moves online and into digital workplaces, outsourcing is no longer considered to be a risky business. These days, companies engage in remote work to help staff find a work/life balance and to access top talent. While it’s true that the global outsourcing...
Inspiring Business Development Growth In 2021 And Beyond 🚀

Inspiring Business Development Growth In 2021 And Beyond 🚀

The start of the new year has seen many organizations and business leaders wondering how they can develop a growth strategy for 2021 and beyond. Especially while continuing to adjust to the uncertainty 😶 that the future of our economies, their business and communities...
Working in a Call Center: Everything You Need to Know

Working in a Call Center: Everything You Need to Know

If you’re looking for a career with relatively low barriers to entry, work-life balance, and plenty of opportunity to grow, a customer service role in a call center might be worth an application. It’s easy to think that call centers have been pushed aside by customers...
Sales Tips For Success

Sales Tips For Success

Part of achieving success in business is establishing an effective marketing strategy for your company. Marketing is a broad term and includes not only the advertisements for getting leads, but also the sales strategy that turns those leads into action by a customer...
The Importance of Empathy in the Workplace

The Importance of Empathy in the Workplace

Why Empathy Matters & How to Encourage Empathetic Leadership It’s critical for companies to hire and develop more effective managers and leaders capable of moving their organization forward during both good and challenging times. That requires looking beyond...
12 Call Center Best Practices You Need to Be Doing Right Now

12 Call Center Best Practices You Need to Be Doing Right Now

As recent research shows, the U.S. call center industry is alive and well. According to the data, the industry saw a total of 32,000 new positions added in Q1 2019, with several major companies expanding their call center operations. What this means is there’s an...
How to successfully outsource Lead Generation

How to successfully outsource Lead Generation

At the end of Toy Story, Buzz and Woody are finally reunited with their owner, Andy. Having spent most of the movie as sworn enemies, the two toys finally learn to collaborate in order to get what they both desire. It’s a lesson I’m sure we’ve all taken something...
9 Reasons Why Data Management Outsourcing Works for Your Company

9 Reasons Why Data Management Outsourcing Works for Your Company

As today’s companies collect more data than ever before, there is a growing need for efficient data management in corporations across industries. While some organizations have opened new departments, hired additional employees and developed capabilities for in-house...