• Cost effective solutions

    Cut down costs! Our services are of the highest quality allowing your organization to focus on its core mission. Let us help you thrive, without compromising your budget!

      Get a quote

  • Designed for a connected world

    Our service variety combined with industry experience will help you to stay connected! Our goal is to exceed your expectations with services that are of the highest performance by expertly bridging our dynamic team with your organization's in-house resources.

      Our profile

  • New locations

    The education center of Ukraine, Lviv contains a total of 12 universities, 8 academies and over 100 000 students annually. Both Lviv and Balti offer unlimited potential and wide access to such languages as: English, French, Spanish, Italian, German, Polish, Ukrainian, Turkish, Arabic.

      Lviv office

GPG is a premier call center and
business services provider.
We combine Eastern Europe’s
efficient infrastructure, including
highly educated human resources with
leading technologies and industry best practices.
For over 10 years, our multinational
clients have benefited from our 300+
professionals, who supported their
needs, with over 10 languages
produced from two of the region’s
most dynamic and cost effective
cities. We take pride in our substantial
investment in sourcing, training and
supporting our team members, so that
they are highly motivated and

GPG manages both Inbound and
Outbound calls, lead generation,
inbound marketing support, as well
as provides captive Business and
Administrative Process Outsourcing
Our Contact Center meets its clients’ requirements, by providing attractive solutions for calls management, in several languages, and also ensuring security and daily reliability through advanced technology and skilled operators.

Due to the variety of clients, from small to large companies, we’re able to operate in more than 15 countries in different languages: French, English, German, Italian, Spanish, Portuguese, Russian, Romanian, Ukrainian, Polish and other languages from Southeast Europe and the Balkans, rounding up to 10,000 and 20,000 calls handled per day, allowing our customers to reduce costs by about 70%.

When partnering with GPG, here are only some of the many advantages you will benefit from:

  • Solid experience in providing near-shoring support since 2007
  • Multi-channel & multilingual services
  • Effective management models and processes
  • High quality management approach
  • Qualified labor force
  • Low HR & operational costs
  • Cultural proximity to European countries

GPG offers its clients flexibility in its support processes so that our services are tailored to their needs. We take the time to thoroughly understand target audiences before recommending delivery options that are enhanced by our extensive experience in the industry.

  • 1-loreal
  • 2-renault
  • 3-orange
  • 4-easyfairs
  • 5-publicis
  • 6-net-informatique
  • 7-keynectis
  • 8-gasnatural-fenosa

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